Privacy policy​

Privacy policy​

BY VISITING ADRA.EU YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS LEGAL AND PRIVACY POLICY NOTICE.

All information on this website is copyrighted by Adventist Development and Relief Agency (ADRA) Europe. All rights are reserved. By using this site, you acknowledge that ADRA owns all intellectual property rights in and to the site and its contents and that these rights are valid and protected in all forms. You may not modify, remove, delete, augment, add to, exploit, publish, transmit, participate in the transfer or sale of, and/or create derivative works from the content either in whole or in part without the express written permission of ADRA Europe.

CONTROLLERS OF PERSONAL INFORMATION

Any personal information provided or to be gathered by ADRA.EU is controlled by the Adventist Development and Relief Agency Europe AISBL, Rue Ernest Allard 11-13, 1000 Brussels. Our telephone number is +32 514 75 64.

COLLECTION AND USE OF PERSONAL INFORMATION ABOUT SUPPORTERS

The information we gather from supporters helps us to fulfill your requests and continually improve your experience at ADRA.EU.

We use the information to deliver publications, update our records, communicate with you about donations, update our records and generally maintain your contact details and communication records held in our database.

We also use this information to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical, or other functions on our behalf.

INFORMATION YOU GIVE US

We collect personal data using forms on our website. We receive and store information you enter on our website or give us in any other way.

Use of these forms is entirely voluntary on your part, so if you do not want us to hold any personal data about you, then please do not submit the forms. The personal data collected includes, but is not limited to, the following:

Your name
Your address
Your telephone number(s)
Your email address

This information allows ADRA to provide a more personalized experience. You can choose not to provide certain information, but it may limit some features.

We collect this data for limited purposes. Our team may use it for statistical data and to contact you in the future via email or by phone, including mobile phone. We do not collect or use this personal data for any other purpose.

Information about our supporters is an important part of our organization and we do not sell your information or share it with third parties that aren’t contracted to act on our behalf.

DONOR PRIVACY POLICY

ADRA will not sell a donor’s personal information collected online or offline with anyone else, nor send donor mailings on behalf of other organizations. ADRA International will never sell personal information and will only share with contracted third parties acting as an agent on our behalf. These third parties may control your personal data for the purpose of processing and communication (i.e. ADRA may share your data with an ADRA office in another country who are responsible for a project or action in which you’ve expressed interest for the purpose of communicating with you further. 

CHILDREN’S PRIVACY NOTICE

Our website is not directed to children. All offers and solicitations are meant only for adult users of this website. Children who visit our website are free to access the various features our site offers without disclosing any personal information. We do not directly solicit or knowingly collect any information directly from children. Should it ever come to our attention that a child’s personal information has in some way been provided to us, we will immediately delete that information.

EMAIL COMMUNICATIONS

We receive and store your email address when you fill in one of our online forms and also if you subscribe to our newsletters or other e-publications we may offer.

Email addresses are never divulged by ADRA to other organizations and are only shared with contracted third parties if required by law or if acting on our behalf.  These third parties may control your personal data for the purpose of processing and communication (i.e. ADRA may share your data with an ADRA office in another country who are responsible for a project or action in which you’ve expressed interest for the purpose of communicating with you further. 

INFORMATION FROM OTHER SOURCES

Examples of information we receive from other sources include updated delivery and address information from our carriers which we use to correct our records and deliver your next communication more easily.

COOKIES

Cookies are small amounts of data code that are transferred to a site visitor’s hard drive through their web browser. ADRA uses cookies only for the purposes outlined in this notice.

SECURITY

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts sensitive information you input.

GDPR

ADRA Europe, ADRA International and ADRA’s world wide offices respect the provisions of GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation.)) Under GDPR provisions, you are entitled to object at any time to the processing of your personal data in the following situations:

Personal data being used for direct marketing purposes,

Personal data being used in order to exercise legitimate interests of those who control it. 

You are entitled to issue a complaint to a data protection supervisory authority in any EU country if you noticed that ADRA or any other ADRA partner is breaching any provisions of GDPR. 

You also have a right to request from the organization: access to and rectification or erasure of personal data, restriction of your personal data usage, object to processing your data, as well as the right to data portability. 

Where the processing is based on your consent you have a right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. 

Your data may be stored until the end of the limitation period of potential claims related to your relation with ADRA. Data may be stored longer only if such an obligation is provided by applicable laws. 

The ADRA Europe AISBL office, who is controller of ADRA.EU, maintains its headquarters in Belgium, but the ADRA network events/services/donations are addressed to consignees internationally. As a result, personal data may be transferred to a third party or international organization, in particular to ADRA branch offices or ADRA partner offices, outside of Belgium. The base of lawfulness of such a transfer is in agreement between the ADRA Europe Regional Office and third parties. 

CONFIDENTIALITY

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable supporter information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

We have implemented security policies, rules and technical measures to ensure that any personal data held under our control is protected from unauthorized access, unauthorized modification, unlawful destruction, accidental loss, improper use or improper disclosure. All our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our site visitor’s personal data.

You can always choose not to provide personal information to us online even though it might be needed to send a comment or to subscribe to ADRA’s publications and/or e-publications. Simply call our office at +32 514 75 64. Alternatively, you can send letters or emails to us at: ADRA Europe AISBL, Rue Royale, 15, 1000 Brussels, Belgium. 

TRADEMARK

ADRA owns the trademark for the name Adventist Development and Relief Agency, as well as all related trademarks. In addition to registration with the United States Patent and Trademark Office, registrations are also current or pending in various other jurisdictions. All rights in ADRA’s trademarks are reserved by ADRA and may not be used without permission.

GENERAL DISCLAIMER

ADRA is providing this website for your information purposes only. Certain organizations may choose to link this website to their own website. Such linkage is not meant to imply that ADRA agrees with, supports or concurs with the content such websites may contain. ADRA has taken reasonably commercial steps to provide accurate content and defect-free operation of this website. However, ADRA IS PROVIDING THIS SITE AND ITS CONTENTS “AS IS” WITHOUT ANY OBLIGATIONS, LIABILITIES OR WARRANTIES, EXPRESS OR IMPLIED, WHATSOEVER TO ANYONE WHO CHOOSES TO ACCESS THIS WEBSITE. EACH USER EXPRESSLY ACKNOWLEDGES THAT USE OF THIS WEBSITE AND ITS CONTENTS IS AT THE USER’S SOLE RISK. ADRA DOES NOT WARRANT THAT THIS WEBSITE OR ANY OF ITS CONTENTS WILL BE CONTINUOUSLY AVAILABLE, ACCESSIBLE, NON-INFRINGING OR FREE OF TECHNICAL ERRORS OR VIRUSES OR ANYTHING ELSE MANIFESTING CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR THAT THE INFORMATION CONTAINED IN IT IS COMPLETELY FREE OF INACCURACIES IN SPITE OF TAKING STEPS TO DO SO. ADRA WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY (INCLUDING INDIRECT, SPECIAL, AND CONSEQUENTIAL DAMAGES) THAT MAY RESULT FROM THE USE OF OR INABILITY TO USE ANY PART OF THE WEBSITE, OR FROM ANYTHING SUBMITTED OR POSTED BY USERS. THE TERMS OF THIS PARAGRAPH WILL SURVIVE ANY TERMINATION OF THIS NOTICE AND WEBSITE.

Our Legal and Privacy Notice may change from time to time. You should check our website frequently to see recent changes.

For further information regarding this website or anything related to it, you may send email to [email protected] or write to:

ADRA Europe AISBL

Attention: Webmaster, Rue Royale 15, 1000 Brussels, Belgium